AI customer service tools have come a long way by 2026. These platforms now...

https://www.bookmark-url.win/after-testing-ai-customer-service-platforms-for-over-a-decade-i-ve-seen-a

AI customer service tools have come a long way by 2026. These platforms now handle up to 70% of routine questions within the first week, focusing more on assisting reps than full ticket resolution