By 2026, AI customer service automation won’t just chase full resolutions;...
https://getzowie.com/blog/which-ai-technologies-are-leading-in-customer-service-automation
By 2026, AI customer service automation won’t just chase full resolutions; it’ll focus more on assisting agents. Real-world teams are hitting 70% task handling in a week, cutting costs from $3-$6 down to around $0.50 per interaction