I’ve been knee-deep in AI for customer service, and the 2026 platforms are...

https://thoughtminty.com/s/6G4tWmMwa-y77RaJXX-0N

I’ve been knee-deep in AI for customer service, and the 2026 platforms are finally hitting their stride. Some teams are getting to 70% automation within a week—not by replacing agents but by smartly helping them handle tricky issues faster