In 2026, AI customer service platforms have evolved from simple chatbots to...

https://technivorz.com/what-are-rest-and-a2a-protocols-in-ai-agent-integrations/

In 2026, AI customer service platforms have evolved from simple chatbots to smart assistants that handle 70% of routine tasks within a week. The real game changer? They’re built to assist your agents, not just replace them