Mobile AI voice agents let customers explain issues, check order status, or...

https://www.mobileappdaily.com/knowledge-hub/ai-voice-agents-replacing-ivr-and-chatbots

Mobile AI voice agents let customers explain issues, check order status, or change bookings without navigating IVR menus or waiting on a chatbot. Grand View Research valued the conversational AI market at $10.19 billion in 2023.