Mobile AI voice agents replace rigid IVR menus and text-only chatbot flows with...

https://holdenssplendiddigests.zenbloomer.com/posts/ai-voice-generator-for-social-videos-on-mobile-what-do-creators-use

Mobile AI voice agents replace rigid IVR menus and text-only chatbot flows with natural spoken help. Customers can explain an issue, get an answer, or reach a person. Gartner predicted 80% of service teams would use generative AI by 2025.