Voice AI can trip up and give wrong answers, especially with tricky info like...

https://www.livebinders.com/b/3725759?tabid=a8b4b8e4-a66a-f3ce-78bd-f7c94a82461b

Voice AI can trip up and give wrong answers, especially with tricky info like order IDs. A simple way to catch mistakes before they happen is adding readbacks—having the AI repeat the info it heard